FRONTIERS Projects | Monitoring Family Planning Providers’ Compliance with the Quality-of-Care Norms of Peru’s Ministry of Health

FRONTIERS PROJECT
Monitoring Family Planning Providers’ Compliance with the Quality-of-Care Norms of Peru’s Ministry of Health

FRONTIERS and the Ministry of Health (MOH) collaborated to assess the extent to which family planning providers complied with new guidelines from Peru’s MOH in 1999. As part of a revised service-delivery strategy, the MOH set quality-of-care goals to assure informed choice of contraceptive methods and respect for the user's reproductive intentions and rights. The study found that providers were willing to assist clients in method choice, but spent too little time counseling them. Recommendations were provided on how to improve providers’ communication of family planning information to clients. Public health and client rights can be better served if the MOH shifts to a client-oriented counseling protocol.

Location

Cusco, Peru

Duration

September 2001–June 2002

Population Council researcher

Federico León

Non-Council collaborator

Peru Ministry of Health

Donor

US Agency for International Development

Publications/Resources
Council researchers' names appear in boldface type.

2000
"Peru: Managers must monitor quality of care regularly," FRONTIERS OR Summary no. 6. Washington, DC: Population Council. (PDF, 314 KB)

"Peru: Tell clients how to use their chosen method," FRONTIERS OR Summary no. 9. Washington, DC: Population Council. (PDF, 282 KB)

1999
León, Federico R. "Providers' compliance with quality of care norms," FRONTIERS Final Report. Washington: Population Council. (PDF, 2.5 MB)