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District Quality Assurance Program for Reproductive Health Services: An Operational Manual
This manual, developed by FRONTIERS in collaboration with UNFPA, is an operational guide for the implementation of a quality assurance intervention at the district level management. Inputs for the manual came from operations research on a Quality Assurance (QA) model in the Indian states of Gujarat and Maharashtra (see Development of Quality Assurance in Reproductive Health Services in District Public Health Systems). Results showed that the QA model could be easily integrated into district-level monitoring system and significantly improves the quality of services provided. The manual is a tool to enable district level managers to systematically monitor the quality of reproductive health services.
The Department of Health and Family Welfare of the State of Gujarat found it very useful and has scaled up the QA program throughout the state with technical assistance from FRONTIERS. The State of Gujarat has adopted this manual to standardize the QA process during the scale-up. In addition, at the request of the Ministry of Health and Family Welfare, the adapted manual is being tested in one district in each of six states with assistance from FRONTIERS, PATH, and EngenderHealth and with funding from UNFPA, GTZ and USAID
The manual consists of six chapters. Chapter 1 is an introduction to QA for reproductive health services. Chapter 2 discusses the scope of quality assessment in district health management. Chapter 3 focuses on how to institutionalize QA. Chapters 4 and 5 describe how to use the QA checklists. Chapter 6 looks at post-assessment follow-up actions. The annexes contain all instruments used for data collection by District Quality Assurance Group members.
Publications/Resources
Council researchers' names appear in boldface type.
2006
"Scaling up of quality assurance measures in district level management in
Gujarat State," Asia and Near East Region OR Summary no. 15. New
Delhi: Population Council. (PDF)
Varkey, Leila Caleb, M.E. Khan, Dinesh Agarwal, and Vivek Sharma. District Quality Assurance Program for Reproductive Health Services: An Operational Manual. New Delhi: Population Council and UNFPA. (PDF)
Hard copies of the manual are available free of charge upon request from frontiers-india@popcouncil.org
For more information, please contact:
Population Council
Sangha Rachana
53 Lodi Estate, 3rd Floor
New Delhi - 110003 India
Telephone: +91 11 2469 9747/8
Facsimile: +91 11 2461 0912
E-mail:
frontiers-india@popcouncil.org
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District Quality Assurance Program for Reproductive Health Services: An Operational Manual (2006) (PDF) "Scaling up of quality assurance measures in district level management in Gujarat State" (2006) (PDF) |