Population Council Research that makes a difference

Reference Guides for Health Care Organizations
Seeking Accreditation for High-Quality,
Gender-Sensitive Reproductive Health Services

This gender accreditation manual was developed as part of the Frontiers in Reproductive Health program effort with PROCOSI, the Integral Health Coordination Program of Bolivia. PROCOSI is a network of 33 nongovernmental organizations that provide reproductive health care. The network has long promoted gender sensitivity as a necessary component of high-quality health care.

These reference guides provide guidance to help health care organizations and NGOs implement high-quality, gender-sensitive standards to achieve certification for their member clinics and administrative centers. The procedures and standards included here can be modified to fit local needs and conditions. The guides in this document focus on a formal certification process, but this guidance can also be used by NGOs not aiming for certification but that wish to evaluate and improve the quality and gender sensitivity of their services. This manual includes four reference documents: a procedures guide, a self-training guide, an assessment guide, and a costing guide, as well as a variety of interactive appendixes for practical learning and use.

Reference Guides for Health Care Organizations Seeking Accreditation for High-Quality, Gender-Sensitive Reproductive Health Services (PDF)

Appendixes (PDF)

• Appendix I: Definitions

• Appendix II.1: Action Plan Clinics

• Appendix II.2: Action Plan Institutions
  

• Appendix III: Integrated Services Checklist
  

• Appendix IV.1: Form 1. Document Review Clinics

• Appendix IV.1: Form 2. Observation General Conditions Clinics

• Appendix IV.1: Form 3. Observation of Consultation

• Appendix IV.1: Form 4. Client Exit Interviews

• Appendix IV.1: Form 5. Personnel Interviews Clinics

• Appendix IV.2: Form 1. Document Review Institutions

• Appendix IV.2: Form 2. Observation General Conditions Institutions

• Appendix IV.2: Form 5. Personnel Interview Institutions

• Appendix V.1 and V.2: Checklist of Standards for Clinics and Institutions

• Appendix VI, VI.1, VI.2, VI.3: Evaluation Timelines Internal and External

• Appendix VII: Internal Evaluation Institution Sample Timetable

• Appendix VIII.1: Quality Gender E Calculation Clinics

• Appendix VIII.2: Evaluation Results Clinics

• Appendix VIII.3: Manual Calculations Clinic

• Appendix VIII.4: Manual Calculations Institution

• Appendix IX: Manual Form 1

• Appendix IX: Manual Form 2

• Appendix IX: Manual Form 3

• Appendix IX: Manual Form 4

• Appendix IX: Manual Form 5

• Appendix IX.1: Costs of Institutional Changes E Calculations

• Appendix X: IPPF Standards

• Appendix XI: PROCOSI Standards Clinics and Institutions
  
  

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Related project: Introducing a Quality and Gender Perspective in Reproductive Health Organizations in Latin America and the Caribbean