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QUALITY OF CARE Publications/Resources 2008 Khan, M.E., Anurag Mishra, Vivek Sharma, and Leila Caleb Varkey. "Development of a quality assurance procedure for reproductive health services for district public health systems: Implementation and scale-up in the state of Gujarat," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) 2007 Afridi, Munir, Saman Naz, and Nayyer Munir. "Knowledge, practice, and coverage (KPC) survey: Baseline report, Mansehra District." Islamabad: Population Council. (PDF) Keesbury, Jill. "From pilots to regional programs: Expanding contraceptive choice and improving quality of care in Zambia's Copperbelt: Final project report." Nairobi: Population Council. (PDF) 2006 Foreit, Jim. "Systematic screening: A strategy for determining and meeting client reproductive health needs," USAID Maximizing Access and Quality (MAQ) Technical Brief. Washington, DC: The INFO Project. (PDF) Nyarko, Philomena, Harriet Birungi, Margaret Armar-Klemesu, Daniel Arhinful, Sylvia Deganus, Henrietta Odoi-Agyarko, and Gladys Brew. "Acceptability and feasibility of introducing the WHO focused antenatal care package in Ghana," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) "Scaling up of quality assurance measure in district level management in Gujarat state," Asia and Near East OR Summary no. 15. Washington, DC: Population Council. 2005 Das, N.P., Urvi Shah, Varsha Chitania, Pratibha Patel, M.E. Khan, Anurag Mishra, and James R. Foreit. "Systematic screening to integrate reproductive health services in India,” FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Fikree, Fariyal F., Sarah Saleem, and Neelofar Sami. "A quality of care issue: Appropriate use and efficacy knowledge of five contraceptive methods: Views of men and women living in low socioeconomic settlements of Karachi, Pakistan," Journal of Pakistan Medical Association 55(9): 363–368. (offsite full text) (offsite PDF) Foreit, James R., Ricardo Vernon, and Patricia Riveros Hamel. "Use of systematic screening to increase the provision of reproductive health services in Bolivia," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Gonzáles, Fernando S., Maria Antonieta Martín, Rosario Pérez Mendoza, and Ricardo Vernon. "Cross-cultural adaptation of reproductive health services in Bolivia," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) León, Federico R., Carlos Brambila, Marisela de la Cruz, Julio G. Colindres, Carlos Morales, and Benedicto Vásquez. "Providers' compliance with the balanced counseling strategy in Guatemala," Studies in Family Planning 36(2): 117–126. (PDF) (abstract) Nawar, Laila, Ibrahim Kharboush, Magdi A. Kader, Hisham Makhlouf, and Nahla Abdel-Tawab. "Impact of improved client-provider interaction on women's achievement of their fertility goals: Summary of key findings--Phase II," FRONTIERS Research Update. Cairo: Population Council. (PDF in Arabic) Penn-Kekana, Loveday, Duane Blaauw, Khin San Tint, Desiree Monareng, and Jane Chege. "Nursing staff dynamics and implications for maternal health provision in public health facilities in the context of HIV/AIDS," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Sanogo, Diouratié, Ricardo Vernon, James R. Foreit, Awa Seck, Colonel Adama Ndoye, Laty Ndoye, Cheikh Bamba Diop, Balla Mbaké Mboup, and Omar Sarr. "Using systematic screening to increase integration of reproductive health services delivery in Senegal,” FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Sathar, Zeba, Anrudh Jain, Saumya RamaRao, Minhaj ul Haque, and Jacqueline Kim. "Introducing client-centered reproductive health services in a Pakistani setting," Studies in Family Planning 36(3): 221–234. (PDF) Vernon, Ricardo, James R. Foreit, Fiorella Mancini, Suyapa Pavón, and Jheisy Torres. "Systematic screening as a strategy to increase services integration and revenues in Honduras,” FRONTIERS Final Report. Washington, DC: Population Council. (PDF) 2004 "Defining quality of care/Définir la qualité des soins," ECAfrique bulletin 2(3): 1–16. (PDF) "Enhancing clients' knowledge and use of contraceptives through better quality of care," Population Council Annual Report 2003. (full text) Guatemalan Association of Female Physicians (AGMM). "Scaling up a successful counseling model in Guatemala," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Himelfarb, Elaine C. "Improving health care providers’ knowledge, attitudes, and practices in reproductive health in rural Romania,” FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Hossain, Mian Bazle, Barkat-E-Khuda, and James F. Phillips. “The effects of outreach on perceived quality of care in two rural areas of Bangladesh,” Journal of Biosocial Science 36(5): 507–522.* "Indonesia: Educate clients to communicate their needs to providers," FRONTIERS OR Summary no. 40. Washington, DC: Population Council. (full text) Kim, Young Mi, Fitri Putjuk, Endang Basuki, and Adrienne Kols. "Increasing client participation in family planning consultations: "Smart patient" coaching in Indonesia," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) León, Federico R., Carlos Brambila, Marisela de la Cruz, John Bratt, Gustavo Gutiérrez, Verónica Dávila, Carlo Bonatto, and Alex Ríos. "Effects of IGSS’ job aids-assisted balanced counseling algorithms on quality of care and client outcomes in Guatemala," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) León, Federico R., Santiago Roca, Alex Ríos, Adriana Zumarán, and Ana Rosa Feijoo. "One-year client impacts of quality of care improvements achieved in Peru," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Mantilla, María Dolores Castro and Máriel Loayza Antezana. "Evaluation of community education interventions in sexual and reproductive health services in urban-marginal areas of La Paz, Bolivia," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Nawar, Laila, Ibrahim Kharboush, Magdi A. Ibrahim, Hesham Makhlouf and Susan Adamchak. "Impact of improved client–provider interaction on women's achievement of fertility goals in Egypt," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Palenque, Erica, Lizzy Montaño, Ricardo Vernon, Fernando Gonzáles, Patricia Riveros, and John H. Bratt. "Effects and cost of implementing a gender-sensitive reproductive health program," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) "Peru: Targeted counseling enhances client knowledge and contraceptive use," FRONTIERS OR Summary no. 38. Washington, DC: Population Council. (full text) "Self-tutoring for mothers-to-be," Momentum 4(8): 1. (full text) "West Bank/Gaza: Promote awareness of the benefits of women's reproductive health," FRONTIERS OR Summary no. 46. Washington, DC: Population Council, 2004. (full text) 2003 Koenig, Michael A., Saifuddin Ahmed, and Mian Bazle Hossain. "The impact of quality of care on contraceptive use: Evidence from longitudinal data from rural Bangladesh," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) León, Federico R., Carlos Brambila, Marisela de la Cruz, John H. Bratt, Julio García Colindres, Benedicto Vásquez, and Carlos Morales. "Testing balanced counseling to improve provider–client interaction in Guatemala's MOH clinics," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) León, Federico R., Alex Ríos, Adriana Zumarán, Marisela de la Cruz, Carlos Brambila, and John H. Bratt. "Enhancing quality for clients: The balanced counseling strategy," FRONTIERS Program Brief no. 3. Washington, DC: Population Council. (full text) Nawar, Laila, Dale Huntington, Ibrahim Kharboush, Nancy Ali, and Mahmoud Shaheen. "Assessment of pilot health project outcome indicators: West Bank/Gaza," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) Okullo, Joel, Quinto Okello, Harriet Birungi, Ian D. Askew, Barbara Janowitz, Carmen Cuthbertson, and Florence Ebanyat. "Improving quality of care for family planning services in Uganda," FRONTIERS Final Report. Washington, DC: Population Council. (PDF) RamaRao, Saumya, Marlina Lacuesta, Marilou Costello, Blesilda Pangolibay, and Heidi Jones. “The link between quality of care and contraceptive use,” International Family Planning Perspectives 29(2): 76–83. (PDF) RamaRao, Saumya and Raji Mohanam. "The quality of family planning programs: Concepts, measurements, interventions, and effects," Studies in Family Planning 34(4): 227–248. (PDF) Raney, Laura, Stephanie Joyce, and John W. Townsend. "Improving the quality of reproductive health care: How much does it cost?" New Perspectives on Quality of Care no. 5. Washington, DC: PRB/Population Council. (PDF) (PDF of references) 2002 Creel, Liz C., Justine V. Sass, and Nancy V. Yinger. "Overview of quality of care in reproductive health: Definitions and measurements of quality," New Perspectives on Quality of Care no. 1. Washington, DC: PRB/Population Council. (PDF) (PDF of references) Langer, Ana, Jose Villar, Mariana Romero, Gustavo Nigenda, Gilda Piaggio, Chusri Kuchaisit , Georgina Rojas, Muneera Al-Osimi, Jose Miguel Belizán, Ubaldo Farnot, Yagob Al-Mazrou, Guillermo Carroli, Hassan Ba’aqeel, Pisake Lumbiganon, Alain Pinol, Per Bergsjö, Leiv Bakketeig, Jo Garcia, and Heinz Berendes. “Are women and providers satisfied with antenatal care? Views on a standard and a simplified, evidence-based model of care in four developing countries,” BMC Women’s Health 2:7.* Lantis, Kristina, Cynthia P. Green, and Stephanie Joyce. "Providers and quality of care," New Perspectives on Quality of Care no. 3. Washington, DC: PRB/Population Council. (PDF) (PDF of references) Murphy, E.M. "Best practices in client–provider Interactions in reproductive health services: A review of the literature," New Perspectives on Quality of Care Series Paper. Washington, DC: Population Reference Bureau and Population Council. (PDF). Nigenda, Gustavo, Mariana Romero, and Ana Langer. “Reflexiones metodológicas en torno a un estudio cuali–cuantitativo sobre la percepción de la calidad de la atención prenatal en países en desarrollo” [Methodological issues involved in a qualitative–quantitative study on perception of quality of prenatal care in developing countries], in Monica Gogna and Silvina Ramos (eds.), Experiencias Innovadoras en Salud Reproductiva [Innovative experiences in reproductive health]. Buenos Aires: Consorcio Latinoamericano en Programas en Salud Reproductiva y Sexualidad, pp. 31–44. (PDF en español) "Philippines and Senegal: Services improve quality of care but fail to increase FP continuation," FRONTIERS OR Summary no. 30. Washington, DC: Population Council. (PDF) 2001 "Honduras: Marketing new reproductive health services is cost-effective," FRONTIERS OR Summary no. 26. Washington, DC: Population Council. (PDF) "Honduras: Postpartum and postabortion patients want family planning," FRONTIERS OR Summary no. 25. Washington, DC: Population Council. (PDF) Jain, Anrudh. "Implications for evaluating the impact of family planning programs with a reproductive health orientation," Studies in Family Planning 32(3): 220–229. (PDF)
2000 "Peru: Tell clients how to use their chosen method," FRONTIERS OR Summary no. 13. Washington, DC: Population Council. (PDF)
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